Policies & Service Disclaimer
At IAS Auto Detailing, We appreciate your trust in IAS Auto Detailing. Our goal is to provide high-quality detailing services with professionalism, care, and attention to detail. Please review the following policies that apply to all services
Appointments & Payment
All appointments must be scheduled in advance.
• Please provide at least 24 hours’ notice for cancellations or rescheduling.
• No-shows or late cancellations may affect future booking availability.
• Payment is due upon completion of service unless otherwise agreed in writing.
• We accept cash, debit/credit cards, Interac e-Transfer, and contactless payments (Apple Pay / Google Pay).
• Payment confirms acceptance of completed service.
Personal Belongings
Please remove all personal items and valuables before your appointment.
• We are not responsible for lost, stolen, or damaged belongings left in the vehicle.
• Any items found during service will be set aside and returned when possible.
Vehicle Condition & Pre-Existing Damage
• A basic inspection may be performed before service begins.
• We are not responsible for pre-existing damage or wear, including scratches, dents, faded paint, oxidation, cracked leather, trim damage, or loose components.
• Some imperfections may become more visible after cleaning due to dirt removal.
Service Expectations & Limitations
• Detailing improves appearance but does not restore a vehicle to factory condition.
• Results vary depending on vehicle age, condition, and maintenance history.
• Stains, odors, and damage may not be fully removable, especially in severe or exceptional cases.
• We reserve the right to refuse service for vehicles that are excessively dirty, unsafe, or biohazard risk.
Exterior Cleaning Policy
This is a surface-level cleaning designed to remove dust, dirt, and road grime.
It does not include paint correction, deep decontamination, or restoration unless a separate package or add-on is selected.
We are not responsible for pre-existing paint conditions that become more visible after cleaning, including rock chips, scratches, swirl marks, oxidation, dents, or clear coat damage.
Heavy contamination such as tar, sap, and iron fallout may require additional services and may not be fully removed in a basic exterior wash.
Water spots, mineral deposits, or etching already present in paint or glass are not removable through standard cleaning.
Results may vary depending on vehicle condition, maintenance history, and level of contamination
Interior Detailing Limitations
• Interior cleaning improves cleanliness and appearance but does not guarantee full stain or odor removal.
• Some stains or odors may reappear over time depending on severity and source.
• Deep stains, pet hair, smoke, mold, or spills may require additional treatment.
• Results are assessed at the time of service completion and may change after use or exposure.
Environmental & Service Condition
• Service results may vary due to temperature, weather, or environmental conditions.
• Certain conditions may affect cleaning performance or drying time.
Ceramic Coating, PPF & Special Surfaces
Please inform us of any ceramic coatings, paint protection film (PPF), matte wraps, or specialty finishes before service.
• We are not responsible for damage resulting from unreported coatings or modifications.
Mechanical & Electrical Disclaimer
We are not responsible for electrical issues, sensor faults, or mechanical failures unrelated to detailing services.
• Older vehicles may be more susceptible to moisture-related issues.
Post-Service Condition
• We are not responsible for re-soiling after the vehicle leaves our possession.
• Vehicle condition may change after use, weather exposure, or driving.
Liability Waiver
By using our services, you agree that:
• We are not liable for pre-existing damage or wear revealed during cleaning.
• We are not responsible for aging or failing vehicle components.
• We are not responsible for unreported modifications or protective coatings.
• We are not responsible for personal items left in the vehicle.
Any damage caused directly by our negligence will be reviewed fairly on a case-by-case basis.
Satisfaction Policy
• If you are not satisfied, please contact us within 24 hours.
• We do not offer refunds.
• Touch-ups or re-cleaning may be offered at our discretion
Force Majeure (Uncontrollable Events)
We are not responsible for delays or interruptions caused by events beyond our control, including but not limited to weather conditions, equipment failure, or supply issues.
Service Agreement
By booking or leaving your vehicle with IAS Auto Detailing, you confirm that you have read, understood, and agreed to these terms.